The purchase of a new car should give confidence and convenience to the owner, not on-and-off visits to a repair shop. But there's never any guarantee that a Chrysler vehicle won't give you hell for the life of the car, and when it comes to chronic major issues that can impact performance, safety or resale value, therein lies where the Chrysler lemon law plays a vital role. The law guarantees that a consumer does not get “stuck” with a defective car that the manufacturer cannot fix within a reasonable number of attempts.
Chrysler’s lemon law covers new vehicles with substantial, warranty-covered defects. These problems need to severely affect the car’s use, safety or value, and remain unresolved despite numerous efforts at repairs. Studies have consistently shown that, in most states, if a manufacturer or dealership can’t repair the problem after repeated attempts — or if the car sits in the shop too often and too long — owners are entitled to some kind of refund or vehicle replacement.
Keeping good records is a key factor in the Chrysler Lemon Law. Car owners must keep records of every trip to the shop—from when the problem first arose—with date of service, any and all paperwork tied to the visit and notes about what was done or attempted. Such records are necessary to qualify for a buyback or replacement. Without this kind of documentation, it can be a very heavy lift to show that your vehicle qualifies under the statute.
How much money a consumer can be compensated for depends on whether the problem is fixed and how long the vehicle has been in service. If the case is won, Chrysler must generally buy back the car or offer to replace it. In a buyback, the manufacturer has to pay the consumer for the purchase price, taxes and other fees minus a mileage deduction before the first repair attempt. For replacement vehicles, the company is “required to provide another vehicle of equal value and condition.
You can gain an upper hand in this process with the right representation. They know the ins and outs of the Chrysler lemon law and are aware of what needs to be done to prove your right to a replacement for your lemon. They are pretty good at negotiating with the manufacturer and making sure the consumer gets all of the remedies he or she is entitled to by law. Most lemon law matters provide for the manufacturer to pay attorney fees, so there is no extra cost to the consumer vehicle owner who seeks professional assistance.
At the end of the day, Chrysler's lemon law is meant to shield consumers from low-quality cars that don't work like new ones. With the proper knowledge of their rights and a detailed record-keeping system in place, car owners can confidently go through the vehicle buyback process to receive fair compensation or replacement for their lemon.
Andrew Richardson is the author of this Article. To know more about Ford lemon law attorneys please visit our website: allenstewart.com
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