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1 day, 4 hours ago Edited

Most entrepreneurs run from angry customers. I do the opposite. When you take someone who’s furious and turn them into a satisfied customer, they become your most loyal advocate. They’ll tell people, “I had a bad experience, but this company made it right.” That’s priceless marketing. Every complaint is really an opportunity to prove your business deserves to exist.
Most entrepreneurs run from angry customers. I do the opposite. When you take someone who’s furious and turn them into a s...
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